Top Microfinance Bank Job Vacancies in Abuja – Apply Now

Our client, a reputable microfinance bank in Abuja is looking to fill the following positions.

Location: Abuja

Position: Head of Operations

Reports to: Managing Director/CEO

Key Responsibilities:

• Oversee daily operations, ensuring efficiency and compliance
• Develop and implement policies to improve operational efficiency and risk management
• Drive business performance, financial sustainability, and regulatory compliance
• Lead and develop operational staff
• Oversee technology implementation and maintenance

Requirements:

• 8-10 years of experience in banking operations, with 5 years in a senior leadership role
• Strong knowledge of microfinance banking operations, regulatory requirements, and financial management
• Professional certifications (e.g., CIBN, ACCA, CPA) are an advantage

Key Skills:

• Strategic leadership and management
• Banking regulations and compliance
• Analytical and problem-solving skills
• Financial acumen and cost optimization
• Effective communication and stakeholder management

Position: Marketer

Key Responsibilities:

• Develop and implement strategic marketing plans
• Identify new business opportunities and build relationships
• Conduct market research and analyze customer needs
• Increase customer base and retain existing customers
• Collaborate with teams to create marketing campaigns
• Utilize digital and traditional marketing channels
• Monitor and analyze marketing performance metrics

Required Skills:

• Business development and sales skills
• Excellent communication and interpersonal skills
• Digital marketing proficiency (social media, email marketing)
• Negotiation and persuasion abilities
• Data analysis and insight generation
• Customer-centric mindset

Qualifications:

• Bachelor’s degree in Marketing, Business Administration, Finance, or related field
• Minimum 3 years of experience in sales, marketing, or business development in financial services
• Professional certifications in marketing (e.g., CIM, NIMN) are an advantage
• Experience in CRM tools is a plus

Position: Customer Service Officer

Key Responsibilities:

• Deliver excellent customer support and resolve complaints
• Handle customer inquiries via phone, email, and in-person
• Provide accurate information on bank products and services
• Assist with account opening, loan applications, and transactions
• Cross-sell microfinance products and educate customers on financial literacy
• Maintain compliance with regulatory and internal policies

Requirements:

• Bachelor’s degree in Business Administration, Banking & Finance, or related field
• 1-2 years of experience in customer service, preferably in banking or financial services
• Strong communication, problem-solving, and interpersonal skills
• Proficiency in Microsoft Office Suite and banking software
• Customer-centric mindset with attention to detail and commitment to regulatory compliance

Key Skills:

• Excellent verbal and written communication
• Strong problem-solving and negotiation skills
• Ability to multitask and prioritize tasks
• Strong attention to detail and commitment to regulatory compliance
• Customer-centric approach with a passion for delivering high-quality service

Position: Head of Credit

Key Responsibilities:

• Lead credit and marketing functions
• Develop and implement credit policies and procedures
• Oversee credit operations and risk management
• Develop and execute marketing strategies
• Identify new business opportunities and partnerships
• Lead and mentor credit and marketing teams

Requirements:

• Bachelor’s degree in Finance, Business Admin, Economics, or related field
• 8-10 years of experience in credit risk management, marketing, or business development
• Strong financial analysis and credit risk assessment skills
• Excellent marketing and business development acumen
• Leadership and team management experience
• In-depth knowledge of regulatory requirements

Preferred Qualifications:

• Master’s degree or professional certifications (CIBN, ACCA, CFA)
• Proven track record in credit portfolio management and loan recovery
• Strong strategic planning and negotiation skills

Position: Internal Control/Compliance Officer

Key Responsibilities:

• Ensure regulatory compliance and enforce internal policies
• Identify, assess, and mitigate operational and financial risks
• Conduct audits and monitor transactions to detect anomalies
• Design and implement internal control frameworks
• Provide training and awareness programs on compliance and internal controls

Requirements:

• Bachelor’s degree in Accounting, Finance, Business Admin, Law, or related field
• 5+ years of experience in internal control, compliance, audit, or risk management in financial sector
• Strong understanding of financial regulations and internal control principles
• Professional certifications (ACA, ACCA, CISA, CFE) are an added advantage

Key Skills:

• Regulatory compliance and risk management
• Internal control and audit expertise
• Analytical and problem-solving skills
• Communication and training skills
• Ability to work with regulatory bodies and promote a compliance-conscious culture

Position: Risk Management Officer

Key Responsibilities:

• Identify, assess, and mitigate financial risks
• Develop and implement risk assessment frameworks
• Analyze loan applications and assess creditworthiness
• Implement loan recovery strategies and negotiate repayment plans
• Monitor and track delinquent accounts
• Collaborate with credit, legal, and compliance teams

Requirements:

• Bachelor’s degree in Finance, Economics, Accounting, or related field
• 3-5 years of experience in risk management, credit control, or loan recovery
• Strong understanding of financial risk assessment and debt recovery processes
• Familiarity with regulatory requirements
• Professional certifications (CRM, CFA, ACCA, ICAN) are an added advantage

Key Skills:

• Analytical and problem-solving skills
• Negotiation and communication skills
• Knowledge of financial regulations and loan recovery best practices
• Proficiency in financial analysis tools and banking software
• Integrity, professionalism, and ability to work under pressure

Position: Financial Control Officer

Key Responsibilities:

• Oversee financial health and ensure accurate reporting
• Prepare financial statements and budgets
• Ensure regulatory compliance and manage financial risks
• Monitor cash flow and treasury management
• Identify opportunities for process improvement and develop financial strategies

Requirements:

• Bachelor’s degree in Accounting, Finance, Economics, or related field
• 5+ years of experience in financial management
• Strong knowledge of financial regulations and accounting software
• Advanced proficiency in Microsoft Excel and financial modeling
• Professional certifications (ICAN, ACCA, CFA) are an advantage

Key Skills:

• Analytical and problem-solving skills
• Excellent communication and presentation skills
• High level of integrity and ethical conduct
• Ability to work under pressure and meet deadlines

Position: Teller

Key Responsibilities:

• Process financial transactions (deposits, withdrawals, transfers, loan payments)
• Maintain accurate records and ensure compliance with regulations
• Provide exceptional customer service and promote bank products/services
• Balance cash drawer and identify/reconcile discrepancies
• Handle customer inquiries and complaints professionally

Requirements:

• Bachelor’s degree or HND in Accounting, Finance, or related field
• 1-2 years of experience as a Teller or in a customer-facing role
• Strong numerical and analytical skills
• High level of integrity and attention to detail
• Excellent communication and interpersonal skills

Key Skills:

• Numerical and analytical skills
• Customer service orientation
• Ability to work under pressure and accountability
• Problem-solving and conflict-resolution abilities
• Proficiency in Microsoft Office and banking software
• Knowledge of financial regulations and compliance requirements

Position: Driver

Key Responsibilities:

• Provide safe and efficient transportation services for company personnel and clients
• Maintain assigned vehicles and ensure compliance with traffic regulations
• Plan efficient routes and manage time effectively
• Ensure security and safety of company assets and personnel
• Maintain accurate records and respond to emergencies

Requirements:

• Valid driver’s license (Category D preferred)
• Minimum 5 years of professional driving experience
• Strong knowledge of traffic laws and road networks
• Basic mechanical knowledge and ability to troubleshoot minor vehicle faults
• Good physical fitness, punctuality, and professional demeanor

Key Skills:

• Defensive driving techniques and safety procedures
• Excellent organizational and time management skills
• Strong communication skills and ability to follow instructions
• Attention to detail and ability to work under pressure

How To Apply

To apply, send your CV with the position you’re applying for as subject to recruitment@mecer.consulting.